Sentiment by topic

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Sentiment

Last 7 days · by topic

88%

Food
Quality

72%
28%

Service

85%

Atmos­phere

42%
43%

Wait
Times

65%
22%

Value

97%

Coffee

Positive
Negative
✦

AI Insight

47
Responses
this month
4.3★
Average
rating
89%
Positive
overall

☕ Coffee ★ 👥 Service ★ ⏱ Wait Times ↓

Based on 47 responses this month

✦ Ask AI ×
What are customers saying about wait times?
Wait times are your top concern. Mentioned in 43% of lower ratings, mostly at weekends. Your Terrace location is affected more than Main Floor.